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Settings & Controls

Your workspace.
Your way of working.

Bring key preferences into an organized place so the customer experience matches your operation. Configure deliberately and keep ownership clear.

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● ● ●Settings & Controls↗
Workspace settingsConfigure your experience
Active
Team permissionsAccess follows responsibility
Widget configurationConsistent with your brand
AvailabilityYour schedule, clearly shared
CHATTRON WORKSPACE · ILLUSTRATIVE INTERFACE
Settings, security & controls

Thoughtful tools.
A better daily experience.

01 /

Workspace identity

Set the tone and behavior of the customer-facing experience.

02 /

Appropriate controls

Keep permissions aligned with current responsibilities.

03 /

Reviewable changes

Check the effect of configuration changes before expanding them.

IN THE EVERYDAY MOMENTS

A practical difference.
A more useful conversation.

Bring key preferences into an organized place so the customer experience matches your operation. Configure deliberately and keep ownership clear.

Connect this capability with your team’s existing service approach. Decide who owns the next step, keep the customer informed, and review the experience together as your operation grows.

AN EXAMPLE IN PRACTICE

A support lead updates operating hours and offline greetings together so they remain consistent.

Good support moves the conversation forward. ↗
A SIMPLE START

Make it part of your workflow.

01 /

Choose a configuration owner

Begin with a clear purpose and the information your team needs.

02 /

Set core preferences

Choose settings and responsibilities that fit the way your business operates.

03 /

Review the visitor experience

Review the experience with a realistic example before expanding your setup.

YOUR QUESTIONS, ANSWERED

A little more clarity.

Who is settings & controls for?

It is intended for teams that want a more organized customer experience. Start with the use case described above and confirm the plan and configuration that fit your workflow.

How does it work with the rest of Chattron?

Use this capability alongside your shared inbox, team ownership, and customer context. The goal is a connected experience rather than another isolated tool.

Can we see the experience before getting started?

Try the demonstration chat on this site and explore the interface previews. Contact the team to discuss the configuration and production capabilities your business requires.

BETTER TOGETHER

Keep the connection going.

01 /

Security

Build responsible customer communication around appropriate access and thoughtful data handling. Combine workspace controls with clear team practices.

Explore →
02 /

Operating Hours

Make it easy to understand when your team is available. A clear schedule and a helpful offline message keep the experience considerate outside business hours.

Explore →
03 /

Trusted Domains

Define which websites should use your chat experience. Domain controls keep deployment intentional across production sites, subdomains, and testing environments.

Explore →
YOUR NEXT CUSTOMER STARTS HERE

Every great connection
begins with hello.

Make your next conversation a reason to choose you.

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