Before you start
Make sure you are working in the correct workspace and have permission for the task. Review the current configuration before making a change so you can recognize its effect.
This guide describes the intended production workflow. The downloadable website demonstrates the public interface; account, billing, and workspace controls require a connected service.
Prepare the right starting point
Obtain the widget snippet from your activated production workspace.
Complete the task thoughtfully
Add it using your website’s supported integration method or before the closing body tag in its shared layout.
Verify the result
Check the permitted domain, desktop and mobile display, and whether an incoming chat reaches the expected queue.
Final checks
Confirm that the result matches your intention and that the visitor or teammate affected by the change still has a clear next step. If something is unexpected, review the inputs and contact support with a concise explanation.